| Code: | GS3201 | Acronym: | ARPS3 |
| Teaching Area: | Sociologia |
| Acronym | No. of Students | Study plan | Curriculum Years | ECTS | Contact hours | Total Hours |
|---|---|---|---|---|---|---|
| LGS | 9 | Despacho 6311/08 | 3º | 4 ECTS | 0 | 0 |
| Laboratoriais: | 22,00 |
| Forms: | 0,00 |
Teaching - Hours
|
SPSS
Portuguese
This curricular unit, in continuity with the previous ones, aims to impart the theoretical and practical knowledge that enables relevant information to be collected to measure the quality of the services on offer, whether residential or not, and to provide managerial and non-managerial staff with rigorous knowledge to improve the level of effectiveness of practices.
In addition to the general objectives of this set of curricular units, the aim is for students to consolidate their knowledge and develop theoretical and practical skills that will enable them not only to take part in processes to assess the quality of facilities and services for older people, but also to be agents in promoting these processes themselves.
In addition to solid procedural knowledge of the different quality assessment models, it is important for students to be able to understand the strengths and weaknesses of organizational dynamics and to draw up improvement plans.
1. Analysis of satisfaction
1.1 Dimensions: 1.1.1. relations with the staff who work at the institution; 1.1.2. physical and architectural characteristics of the residence; 1.1.3. organizational model; 1.1.4. relations with other residents; 1.1.5. the residence as a whole; 1.1.6. if you have a family, relationships you maintain. 1.1.7. if you have friends, the relationships you maintain.
1.2 Information gathering techniques (scale, interview).
2. Individual survey of the elderly
2.1 Dimensions of analysis: 2.1.1. functional capacities 2.1.2. personal activities 2.1.3. integration into the community 2.1.4. health
3. Processing the information collected
3.1 Statistical processing in SPSS
3.2 Preparation of the final evaluation report: 3.2.1 Evaluation of the environmental variables that favor or limit successful aging 3.2.2 Planning of improvements to be made in the institution(s) 3.2.3 Comparison with other institutions (benchmarking)
The contents of this curricular unit have been defined in such a way as to promote the acquisition of knowledge and the development of skills in students, with regard to tools, techniques and fundamental constructs for measuring the quality of service provision, whether residential or not, and to provide managerial and non-managerial staff with rigorous knowledge for improving the level of effectiveness of practices.
| Paulos, C. ;Gestão de Instituições para Idosos: Qualidade, Humanidade e Eficiência em Cuidados Geriátricos, Dashofer Holding Ltd, 2010 |
| Fernández-Ballesteros R.;Sistema de evaluación de residencias de ancianos. Ministerio de trabajo y asuntos sociales. , Madrid: Gráficas Arias Montano., 1997 |
| Andrade A (coord.);Programa Qualidade do Ministério da Segurança Social e do Trabalho: Um Modelo Integrado de Aplicação da CAF, Lisboa: Secretaria-Geral do Ministério da Segurança Social e do Trabalho, 2004 |
| Instituto da Segurança Social ;Manual de Avaliação da Qualidade. Estrutura Residencial para Idosos. , Lisboa: Instituto da Segurança Social., 2007 |
| Instituto da Segurança Social ;Manual de Processos-Chave. Estrutura Residencial para Idosos. , Lisboa: Instituto da Segurança Social, 2007 |
| Instituto da Segurança Social;Questionário de avaliação da satisfação. Estrutura Residencial para Idosos. , Lisboa: Instituto da Segurança Social, 2007 |
| Grupo de Coordenação do Plano de Auditoria Social CID Crianças, Idosos e Deficientes ¿ Cidadania, Instituições e Direitos;Manual de Boas Práticas ¿ um guia para o acolhimento residencial das pessoas mais velhas, , Lisboa: Instituto da Segurança Social, 2005 |
| Pereira A, Patrício T;SPSS: Guia prático de utilização. Análise de dados para ciências sociais e psicologia (8º edição), Edições Sílabo, 2008. ISBN: 9789726187363 |
| Pestana MH, Gageiro JN;Análise de dados para ciências sociais: A complementaridade do SPSS (6ª ed.), Lisboa: Edições Sílabo, 2014. ISBN: 978-972-618-775-2 |
The lecturer will meet with students in Office 3 on Wednesdays (14:00-16:30) and Thursdays (14:00-16:00). The lecturer can adjust her timetable to meet the needs of student workers, and appointments must be made in advance by email.
In this theoretical-practical curricular unit, various teaching methodologies will be combined, in particular expository methodologies, through the theoretical presentation of content related to assessing the quality of services, residential or otherwise, for older people, with a focus on assessing satisfaction. Participatory (brainstorming, promoting debate), collaborative (group work/exercises), problem-solving (case analysis, solving exercises) and research (critical analysis of written and/or audiovisual material) methodologies will also be taken into account.
Avaliação distribuída com exame final
| Description | Type | Time (hours) | Conclusion Date |
|---|---|---|---|
| Attendance (estimated) | Lessons | 32 | |
| Participação ativa nas aulas | Participação Presencial | 2024-05-31 | |
| Apresentação oral individual do trabalho | Trabalho laboratorial ou de campo | 2024-05-31 | |
| Trabalho escrito individual | Trabalho laboratorial ou de campo | 2024-05-31 | |
| Total: | 32 |
Students may choose one of the following assessment methods:
1. Distributed assessment:
¿ Active participation in class (10%)
¿ Completion of an individual written assignment [application of instruments to assess the quality of residences/services (ideally at the internship site) for older people, with subsequent processing and analysis of the results (using the SPSS statistical analysis program) and definition of proposals for improvement to be introduced at the institution, in accordance with the results obtained] (70%)
¿ Oral presentation of written work (20%)
In accordance with the Knowledge Assessment Regulations for the ISSSP Social Work and Social Gerontology degrees.
In accordance with the Knowledge Assessment Regulations for the ISSSP Social Work and Social Gerontology degrees.
In accordance with the Knowledge Assessment Regulations for the ISSSP Social Work and Social Gerontology degrees.
The proposed teaching methodologies are aimed at the integrated development in students of the knowledge referred to in the syllabus and the achievement of the established objectives and competences. The use of SPSS statistical software, in an expository/demonstrative way, will enable students to acquire skills in the treatment and statistical analysis of data using this software.
